Please use the following guide to diagonose problems with an LED Diagnostic Code on Intellicode-equipped Genie garage door opener. If you are still experiencing problems, please call Customer Service at: 1 800 OK GENIE.

Led Diagnostic Code		System Status Diagnosis
TRANSMITTER	RECEIVER	OPERATING CONDITION
On (Constant)	On (Constant)	Normal operation
OFF	OFF	Motor head not powered Wiring from motor head defective
OFF	On (Constant)	Wiring to STB transmitter missing or defective
2 Flashes, Pause (Repeat)	On (Constant)	Infrared beam not aligned Infrared beam obstructed STB receiver defective
2 Flashes, Pause (Repeat)	Off	Wiring to STB receiver missing or defective STB receiver defective
3 Flashes, Pause (Repeat)	On (Constant)	STB receiver interference
4 Flashes, Pause (Repeat)	On (Constant)	STB transmitter not sending pulses